Fortiva
Reviews and Complaints

Pay within the required time for six months interest free. Did not post it till after the six months and charged me interest.

I called them.

The Customer Service eight gave me the amount I needed to pay, I paid it, and they did not post it to my account, until after the six month free interest rate. you have to deal with an Asian Customer Service dept that is incapable addressing your needs

So I first purchased a bed, I pick out so my payment was 90.00 Dollars a month so I was playing that every month I decide to buy a mattress out of bob furniture and I got my bed too. I didnt like had the bed made so I call customer service at bob and told them i didnt like the bed they credit my account I was able to select another bed.

So went in bob store to look at mattress the mattress was 999.00 but I still was paying on the bed that i purchase . I pay 152.00 for a mattress I thought that my payment would be low it not i felt rip off now

everything. I was off work because i was hurt and I had purchased the insurance.

They said I could not use it and then after I was able to make payment I found out that my account was charged off. They called me everyday. I was never told never emailed or never mailed anything about a charge off. Nothing was showing this when I logged in online.

They start hassling you before payment is even due. the 5 times a day everyday until it is paid.

The website is horrible. On the surface, it look like I had updated my auto pay however, in reality, it never updated and they were charging me late fees.

Unscrupulous, scamming business practices. Customer service is worthless.

Fortiva has the worst CST service. They don't do what they say. And the reps argue with the csts asked for a supervisor to review call they dont have access, they state oh you can go online but that doesnt answer your questions.

I have closed my account. But still I am getting email about statement balance. I dont want any email from Fortiva please!

They lied is what happen act like they didn't discriminate against credit and; misled me to think that they were easy to get a card from them!! Deceiving it's a shame you can't take some of these credit card people seriously !!!

Charging me money before I have ever used it I feel this is unacceptable and I am canceling immediately

So this was paid off 2 weeks ago. Still getting hate phone calls saying I have a late payment 5 times a day.

I call customer service and they are located in Asia.

No phone number to speak to an American. The Asian cant help me other than what we both see on the website.

Customer service was closed could not speak to anyone have to call back at 800 am saturday that's all that happened

I don't know how did I get this credit card? I need to know, I have not received any credit card from this company yet

Excellent customer service. The waiting time and the enthusiasm of the customer service representative was wonderful

I spoke with a representative from Vivent and was told that I had a 30-day free trial with their security system that was a lie I was charged then I spoke with fortiva about the situation to get a refund and they bounce me back and forth with Vivint I explained to them about the LIE from Vivint however they told me the best they can do was send me a dispute form.

However they contract with them so it is a money making scheme.

good costumer service all very goodThe customer service is very good, very friendly, the lady who answered me solved all my doubts.