Most helpful review

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Nickel and dime customers

Fortiva - Nickel and dime customers
Dear Fortiva, I am writing to express my extreme dissatisfaction with the way you have been handling my account. I recently closed my account with your company, but I have noticed that you have been "nickel and diming" me with various fees and charges even after the account has been closed. This is completely unacceptable and I feel that your company is taking advantage of me. I have been a loyal customer for some time now, and I expected better treatment. Your company's actions have caused me a great deal of frustration and inconvenience. I demand that you immediately cease these charges and fees, and refund any amounts that have been wrongly charged to my account. I also request that you provide me with a detailed accounting of all fees and charges that have been assessed to my account after it was closed. I hope to hear from you soon regarding this matter, and I trust that you will take swift action to resolve this issue. Sincerely, [ROBERT DE LIRA 11545 5TH PL HANFORD CA 93230 559 319 **** User's recommendation: Absolutely not unless they fix my problem
View full review
ID
#4454518 Review #4454518 is a subjective opinion of poster.
Pros
  • Help you fix your credit
Cons
  • Too greedy too expensive they are criminals
Loss
$120
Preferred solution
Price reduction

To pay my bI was being charged for a late fee and I paid my bill on time .ill

I was charged with a late but I was checking my app yesterday I notice that they did make some corrections to my account balance, but however now they need to correct that $48.00 pending , I was told by the store I purchased the furniture from Badcock that was suppose to be credit not money that I owe so please fix it. My account balance should be zero. Thank you Vanis Curry Jr.

User's recommendation: I recommend that they shouldn't be adding later fees until that next day after the due date not the same day or night of due date . I won't be adding any photos to this review thx.

View full review
ID
#4580585 Review #4580585 is a subjective opinion of poster.
Location
Haines City, Florida

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Good service

good costumer service all very goodThe customer service is very good, very friendly, the lady who answered me solved all my doubts.
View full review
ID
#4570098 Review #4570098 is a subjective opinion of poster.
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Still can't seem to change my password to make a payment. This is not he first time I've had to call to make a payment

Monthly Payment access: Still can't seem to change my password to make a payment online. This is not he first time I've had to call to make a payment.
View full review
ID
#4558965 Review #4558965 is a subjective opinion of poster.
New Reviewer

I can’t get on my app in order to see my cc ongoings

I cant seem to access my mobile app. In order to access my ongoings with my 2 cc through Fortiva. I tried to get on to my Fortiva mobile app. In order to make a payment. And havent been able to for over 2 hours now. Im not sure why. My internet service is good. So I wondered if Fortiva was doing maintenance. So I tried to get ahold of them. And wasnt able to reach a human.

User's recommendation: I don’t know what to recommend. I haven’t gotten a resolution.

View full review
ID
#4530649 Review #4530649 is a subjective opinion of poster.
Location
Chicago, Illinois

Card booked

My Fortiva card doesnt work. Is blocked for the system by suspected fraud alert, I want to talk with customer service
View full review
ID
#4518192 Review #4518192 is a subjective opinion of poster.
Location
Hermosillo, Sonora

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Added fees onto a closed account

I paid off my account. About 6 months later I received an email saying that my account was past due. They had added an annual fee and a late fee onto a paid off account.

User's recommendation: Stay away.

View full review
ID
#4486672 Review #4486672 is a subjective opinion of poster.
Pros
  • Financing was fine
Cons
  • Charge fees onto accounts that are paid off

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Horrible service

I have tried to pay them several times. They wont accept my money, most employees barely speak English, THEN THEY TRASHED MY CREDT after I did all I could to pay them. What kind of bank doesnt take credit cards??? Im not giving them access to my bank account, that is ridiculous!

User's recommendation: Avoid at all costs.

View full review
ID
#4486313 Review #4486313 is a subjective opinion of poster.
Location
Salt Lake City, Utah
New Reviewer

My balance does not seem to be going down.

First of all, when I signed up with Vivint. I did not realize their was a separate bill for the equipment and what I'm paying for Vivint, it seems like the equipment charge is included in the bill.

User's recommendation: Don't believe the hard sell.

View full review
ID
#4445843 Review #4445843 is a subjective opinion of poster.
Location
Ormond Beach, Florida