Jan Dem
map-marker Bellevue, Washington

Fortiva is the worst!!

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Fortiva Fraud department doesn't stand by you in case of Fraud activity. Very poorly with how they handle your dispute. A merchant from a third party airline agency charged my card without my consent and Fortiva billed me for it. The merchant never showed any proof of me giving consent and Fortiva still charged me for it, they don't have care in the world. Stay away from this company you've been warned.
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User's recommendation: STAY AWAY!!!!!!!

Gloria N Vda

Fraudulent interest charges

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Pay within the required time for six months interest free. Did not post it till after the six months and charged me interest. I called them. The Customer Service eight gave me the amount I needed to pay, I paid it, and they did not post it to my account, until after the six month free interest rate. you have to deal with an Asian Customer Service dept that is incapable addressing your needs
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Loss:
$448
Cons:
  • No ability to contact us customer service
  • Incompetent
  • Fraudulent

Preferred solution: Full refund

User's recommendation: do not use this company

Anonymous
map-marker Spartanburg, South Carolina

Wathey really suck!!nt to talk aboutail offer

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They lied is what happen act like they didn't discriminate against credit and; misled me to think that they were easy to get a card from them!! Deceiving it's a shame you can't take some of these credit card people seriously Sad!!!
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User's recommendation: Do not believe what you read from these people!!

Scott C Hna

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Verified Reviewer

Can’t get ahold of an American, card paid off but still not posted

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So this was paid off 2 weeks ago. Still getting hate phone calls saying I have a late payment 5 times a day. I call customer service and they are located in Asia. No phone number to speak to an American. The Asian cant help me other than what we both see on the website.
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Loss:
$578
Cons:
  • Dont post payments made by certified check

Preferred solution: A call from the Atlanta office

User's recommendation: Don’t waste your time with this card

Steve A Tdh

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Verified Reviewer

Refused to set up a payment plan to pay off account

Refused to set up payment plan to pay off this account. Was transferred 3 times and got no where with them.
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Preferred solution: Set up a payment plan to pay account off

User's recommendation: Don't get a fortiva credit card

Man R Drf

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Verified Reviewer
| map-marker Redmond, Washington

Payment problem

Im unsuccessful paying from online.and before I did pay but now I already changed my debit card.thats why I cant now .how to pay now)
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Edward G Wlz

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Verified Reviewer

I did not except the service so I don't owe anyone

I went to Aspen dental to see about getting dentures they quoted me a price my insurance would only pay so much and anyone to go ahead and do the financing of my of my dental procedure and I declined I don't have that kind of money in pocket so I told him no I was not interested in having this done here I will go someplace where I can use my Medicaid in my medicare where it won't cost me nothing
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Preferred solution: Stop billing me for services rejected

Hugo Esteban F

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Verified Reviewer

Personal loan

Nesecito saber cuáles son los requisitos para obtener un préstamo personal con ustedes, sería un préstamo de US$7,000 para pagar en 36 meses
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Loss:
$10
Pros:
  • Quick loan
Cons:
  • High rate

Preferred solution: Personal loan

Lillian P Djm

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer

Fraud charges

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Fortiva - Fraud charges
Fortiva - Fraud charges - Image 2
Im charged 2317.00 thrifty car rental I disputed on 12/3/23 no form came and they shut card off my balance is 700.00 how am I charged 2317.00 should have been declined then I paid card off to zero balance then wont give me another card
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Preferred solution: Not my transaction only 700.00 credit limit

User's recommendation: New card

Maria W Rgz

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Verified Reviewer

724854****

I can never talk to anyone or get logged in, but you can report me to the credit bureau. You guys suck
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Loss:
$82
Cons:
  • Are the cons

Preferred solution: Full refund

User's recommendation: Run and don't ever use this company

Anonymous
map-marker Chicago, Illinois

Interesting rate too high

So I first purchased a bed, I pick out so my payment was 90.00 Dollars a month so I was playing that every month I decide to buy a mattress out of bob furniture and I got my bed too. I didnt like had the bed made so I call customer service at bob and told them i didnt like the bed they credit my account I was able to select another bed. So went in bob store to look at mattress the mattress was 999.00 but I still was paying on the bed that i purchase . I pay 152.00 for a mattress I thought that my payment would be low it not i felt rip off now
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User's recommendation: Don’t use them find out how many month or year that going take to pay offf

Severino Adx

Horrible scam type setup

The website is horrible. On the surface, it look like I had updated my auto pay however, in reality, it never updated and they were charging me late fees. Unscrupulous, scamming business practices. Customer service is worthless.
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Loss:
$82
Cons:
  • Non properly functioning website
  • Scammy business practices
  • Terrible customer service

Preferred solution: Reversal of wrongfully charged late fees

User's recommendation: Run the other way

Dustin S Dnt

Terrible customer service

Fortiva has the worst CST service. They don't do what they say. And the reps argue with the csts asked for a supervisor to review call they dont have access, they state oh you can go online but that doesnt answer your questions.
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Cons:
  • Everything about the company

Preferred solution: Apology

User's recommendation: Don’t do business with them!

Richard N Qfw

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Verified Reviewer

They do not communicate they really suck.

everything. I was off work because i was hurt and I had purchased the insurance. They said I could not use it and then after I was able to make payment I found out that my account was charged off. They called me everyday. I was never told never emailed or never mailed anything about a charge off. Nothing was showing this when I logged in online. They start hassling you before payment is even due. the 5 times a day everyday until it is paid.
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Preferred solution: my account opened back up to use

User's recommendation: Do not get this card

Anonymous
map-marker Phoenix, Arizona

Get a fortiva credit card

Customer service was closed could not speak to anyone have to call back at 800 am saturday that's all that happened
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Anonymous
map-marker Long Beach, California

No reply yet on account status.

Fortiva - No reply yet on account status.
Fortiva - No reply yet on account status. - Image 2
I submitted via fax in regards to the check I mailed showing it had been received and cashed on 9/27/2023. I have still not been contacted about my account. What is going on. Someone cashed the check from your company why isnt it reflecting on my account?
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User's recommendation: None!

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