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I am writing to express my extreme dissatisfaction with the way you have been handling my account. I recently closed my account with your company, but I have noticed that you have been "nickel and diming" me with various fees and charges even after the account has been closed.
This is completely unacceptable and I feel that your company is taking advantage of me.
I have been a loyal customer for some time now, and I expected better treatment.
Your company's actions have caused me a great deal of frustration and inconvenience.
I demand that you immediately cease these charges and fees, and refund any amounts that have been wrongly charged to my account. I also request that you provide me with a detailed accounting of all fees and charges that have been assessed to my account after it was closed.
I hope to hear from you soon regarding this matter, and I trust that you will take swift action to resolve this issue.
[ROBERT DE LIRA
11545 5TH PL
HANFORD CA 93230
559 319 ****
User's recommendation: Absolutely not unless they fix my problem.
Monetary Loss: $120.
Preferred solution: Price reduction.
Fortiva Pros: Help you fix your credit.
Fortiva Cons: Too greedy too expensive they are criminals.
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