Contact Fortiva Customer Service
Fortiva Phone Numbers and Emails
Toll-Free Number:
-
(800) 245-7741
Fortiva Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Fortiva Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Fortiva is 8002457741. 79% of customers managed to speak with a real person.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 6 minutes.
Be prepared for the call as Fortiva may ask you for the following information to identify you as a customer: first and last name, social security number or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Fortiva Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Fortiva is 8002457741. 79% of customers managed to speak with a real person.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 6 minutes.
Be prepared for the call as Fortiva may ask you for the following information to identify you as a customer: first and last name, social security number or phone number.
People call Fortiva mainly because of cards, account, payments and charges.
40% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Fortiva Website:
Fortiva Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Address:
P.O.Box 105555,
Atlanta,
Georgia 30348-5555
How Good is Fortiva's Customer Service?
Summary of Fortiva Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Fortiva?
Payments and Charges Question:
- “Pay bill”
- “We got a fraudulent credit card in my name”
- “Payment”
Cards Question:
- “Card doesn't work”
- “Change card on file”
- “Problem applying for credit card”
Account Question:
- “Balance”
- “What my whole account # not the 4939”
- “My balance”
Request for Information Question:
- “Would like to know the balance on my account”
- “Fradulent hard inquiry”
- “Check on account”
Product/ Service Question:
- “System low”
- “Personal loan”
- “Viviant alarm systems”
Activation/ Cancellation Question:
- “Activate card”
- “Cancel account”
- “Activation”
Shipping and Delivery Question:
- “Didn't get my card”
- “I never received the credit card”
- “Never received card”
Staff Question:
- “Need to speak to customer service”
- “I did not except the service so I don't owe anyone”
- “Customer service”
Employment Question:
- “Trying to find payoff for my account”
- “Pay off credit card”
- “Payoff”
Website/ Application Question:
- “My email says invalid . I am try tying to fill my fortivia application”
- “New application”
- “Application”
Return/ Replace Question:
- “To change my phone number”
- “Never recieved my replacement card”
- “Trying to return merchandise”
Refund Question:
- “Refund”
Other Question:
- “Update email and phone”
- “Legal reasons”
- “All kinds of stuff”
Compare Fortiva To
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