Fortiva Phone Numbers and Emails

Toll-Free Number:

  • (800) 245-7741
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Contact Information

Fortiva Website:

Fortiva Help Center:

Corporate Office Address:

Fortiva Financial LLC
5 Concourse Parkway
Atlanta, Georgia 30328
United States

Other Info (opening hours):

Mailing Address:

P.O.Box 105555,


Georgia 30348-5555

Fortiva Rating Based on 103 Reviews

Rating details

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Customer service
Product or Service Quality
Additional Fees

Rating stats

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How Good is Fortiva's Customer Service?

Dayjah Iiz
Dayjah Iiz
Feels Disappointed | Apr 28, 2023

Your website makes it very hard to pay my bill, and my due date has been moved from the 27th of each month to the 24th. Your late fees kick in right away. It's as if you want me to be late so you can charge me a fee. After several tries I had to call and make the payment to a voice prompt. Never spoke to anyone as I was hoping to do.

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Julyana Bfw
Julyana Bfw
Feels Disappointed | Apr 23, 2023

Very Disappointed I need help getting a new card.

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Larissa J Tlu
Larissa J Tlu
Feels Satisfied | Apr 04, 2023


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Rhianne Udb
Rhianne Udb
Feels Disappointed | Apr 01, 2023

A lot of miss communication

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Mattis Zua
Mattis Zua
Feels Disappointed | Mar 05, 2023

i didnt get through to anyone and was trying to make my payment by phone oif its late it will not be my fault so therefore i will not pay any late fee,there is so much anamation any more that we dont need people so i n order to get things done we need people to at least answer the phone

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Ertha Nir
Ertha Nir
Feels Disappointed | Feb 18, 2023

We r dissappointed

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Summary of Fortiva Customer Service Calls

06:49 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Fortiva?

Payments and Charges Question:

  • “Payment”
  • “Makepayment”
  • “Make payments”

Cards Question:

  • “To see if I qualify for forties MasterCard”
  • “I don't want this card I never used it”
  • “Luck my card”

Account Question:

  • “Balance”
  • “Balance statement”
  • “Account questions”

Request for Information Question:

  • “Can I pay by bill with customer service”
  • “To check to see if card has been mailed”
  • “Inquiry”

Product/ Service Question:

  • “Mobile app not working properly”
  • “Because your app doesn't work and I have to call you to pay my damn bill”
  • “Broken lounge chair”

Activation/ Cancellation Question:

  • “To cancel loan”
  • “I canceled my card and to see why charges come out in January”
  • “Cancellation”

Shipping and Delivery Question:

  • “I never received the credit card”
  • “Never received card”
  • “I have not received my money that was accidentally taken out”

Website/ Application Question:

  • “Application”
  • “Approved application”
  • “Trying to do a application”

Staff Question:

  • “Customer service”
  • “Speak. To cust service”
  • “For appliance service number”

Employment Question:

  • “Pay off credit card”
  • “Trying to find payoff for my account”
  • “Payoff”

Refund Question:

  • “Refund”

Return/ Replace Question:

  • “Never recieved my replacement card”
  • “Trying to return merchandise”
  • “Replace”

Other Question:

  • “Letter”
  • “Applying”
  • “Pagos”

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