Fortiva Phone Numbers and Emails

Toll-Free Number:

  • (800) 245-7741
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Contact Information

Fortiva Website:

Fortiva Help Center:

Corporate Office Address:

Fortiva Financial LLC
5 Concourse Parkway
Atlanta, Georgia 30328
United States

Other Info (opening hours):

Mailing Address:

P.O.Box 105555,


Georgia 30348-5555

Fortiva Rating Based on 99 Reviews

Rating details

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Customer service
Product or Service Quality

Rating stats

Rating trend

Summary of Fortiva Customer Service Calls

07:22 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Fortiva?

Payments and Charges Question:

  • “Dual payment was made”
  • “I am getting a bill after like 2 years ? I have paid everything off a very long time ago?”
  • “Trying to make a payment . It says your circuits are busy for the last 3 days”

Cards Question:

  • “To pay my credit card”
  • “I don't have my card with me to pay my bill”
  • “Credit card”

Account Question:

  • “Account information”
  • “Close account”
  • “Balance”

Request for Information Question:

  • “About my credit card”
  • “To find out about an increase in my loan.”
  • “Status of the mailing of a credit card”

Activation/ Cancellation Question:

  • “To cancel loan”
  • “I canceled my card and to see why charges come out in January”
  • “Cancellation”

Product/ Service Question:

  • “Because your app doesn't work and I have to call you to pay my damn bill”
  • “Broken lounge chair”
  • “All your numbers are disconnecte why don't you activate my credit card.... this is not professional at all”

Shipping and Delivery Question:

  • “Got approved and never received card”
  • “Have not received my new credit card”
  • “Wrong bed size”

Employment Question:

  • “Pay off credit card”
  • “Trying to find payoff for my account”
  • “Payoff”

Staff Question:

  • “Customer service”
  • “Speak. To cust service”
  • “For appliance service number”

Website/ Application Question:

  • “Approved application”
  • “Trying to do a application”
  • “Application”

Refund Question:

  • “Refund”

Return/ Replace Question:

  • “Never recieved my replacement card”
  • “Trying to return merchandise”
  • “Replace”

Other Question:

  • “Paiment”
  • “Pre approved revoked”
  • “Notify loss of income and enrollment in National Debt Relief Program”


Fortiva reviews and complaints

Fortiva is ranked 49 out of 189 in Cards category

Area Served


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