Fortiva Phone Numbers and Emails

Toll-Free Number:

  • (800) 245-7741
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Contact Information

Fortiva Website:

Fortiva Help Center:

Corporate Office Address:

Fortiva Financial LLC
5 Concourse Parkway
Atlanta, Georgia 30328
United States

Other Info (opening hours):

Mailing Address:

P.O.Box 105555,

Atlanta,

Georgia 30348-5555

Fortiva Rating Based on 99 Reviews

Rating details

1.7
more details
Customer service
Reliability
Product or Service Quality
Website

Rating stats

Rating trend

Summary of Fortiva Customer Service Calls

2.4K TOTAL
CALLS
07:22 AVG CALL
DURATION
36% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Fortiva?

Payments and Charges Question:

  • “Dual payment was made”
  • “I am getting a bill after like 2 years ? I have paid everything off a very long time ago?”
  • “Trying to make a payment . It says your circuits are busy for the last 3 days”

Cards Question:

  • “To pay my credit card”
  • “I don't have my card with me to pay my bill”
  • “Credit card”

Account Question:

  • “Account information”
  • “Close account”
  • “Balance”

Request for Information Question:

  • “About my credit card”
  • “To find out about an increase in my loan.”
  • “Status of the mailing of a credit card”

Activation/ Cancellation Question:

  • “To cancel loan”
  • “I canceled my card and to see why charges come out in January”
  • “Cancellation”

Product/ Service Question:

  • “Because your app doesn't work and I have to call you to pay my damn bill”
  • “Broken lounge chair”
  • “All your numbers are disconnecte why don't you activate my credit card.... this is not professional at all”

Shipping and Delivery Question:

  • “Got approved and never received card”
  • “Have not received my new credit card”
  • “Wrong bed size”

Employment Question:

  • “Pay off credit card”
  • “Trying to find payoff for my account”
  • “Payoff”

Staff Question:

  • “Customer service”
  • “Speak. To cust service”
  • “For appliance service number”

Website/ Application Question:

  • “Approved application”
  • “Trying to do a application”
  • “Application”

Refund Question:

  • “Refund”

Return/ Replace Question:

  • “Never recieved my replacement card”
  • “Trying to return merchandise”
  • “Replace”

Other Question:

  • “Paiment”
  • “Pre approved revoked”
  • “Notify loss of income and enrollment in National Debt Relief Program”

About

Fortiva reviews and complaints

Fortiva is ranked 49 out of 189 in Cards category

Area Served

USA

Payment Methods

MasterCard

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