Contact Fortiva Customer Service
Fortiva Phone Numbers and Emails
Toll-Free Number:
-
(800) 245-7741
Contact Information
Fortiva Website:
Fortiva Help Center:
Corporate Office Address:
Fortiva Financial LLC
5 Concourse Parkway
Atlanta,
Georgia
30328
United States
Other Info (opening hours):
Mailing Address:
P.O.Box 105555,
Atlanta,
Georgia 30348-5555
How Good is Fortiva's Customer Service?
Summary of Fortiva Customer Service Calls
2.6K
TOTAL
CALLS
CALLS
06:49
AVG CALL
DURATION
DURATION
36%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Fortiva?
Payments and Charges Question:
- “Payment”
- “Makepayment”
- “Make payments”
Cards Question:
- “To see if I qualify for forties MasterCard”
- “I don't want this card I never used it”
- “Luck my card”
Account Question:
- “Balance”
- “Balance statement”
- “Account questions”
Request for Information Question:
- “Can I pay by bill with customer service”
- “To check to see if card has been mailed”
- “Inquiry”
Product/ Service Question:
- “Mobile app not working properly”
- “Because your app doesn't work and I have to call you to pay my damn bill”
- “Broken lounge chair”
Activation/ Cancellation Question:
- “To cancel loan”
- “I canceled my card and to see why charges come out in January”
- “Cancellation”
Shipping and Delivery Question:
- “I never received the credit card”
- “Never received card”
- “I have not received my money that was accidentally taken out”
Website/ Application Question:
- “Application”
- “Approved application”
- “Trying to do a application”
Staff Question:
- “Customer service”
- “Speak. To cust service”
- “For appliance service number”
Employment Question:
- “Pay off credit card”
- “Trying to find payoff for my account”
- “Payoff”
Refund Question:
- “Refund”
Return/ Replace Question:
- “Never recieved my replacement card”
- “Trying to return merchandise”
- “Replace”
Other Question:
- “Letter”
- “Applying”
- “Pagos”
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Fortiva