Contact Fortiva Customer Service
Fortiva Phone Numbers and Emails
Toll-Free Number:
-
(800) 245-7741
Contact Information
Fortiva Website:
Fortiva Help Center:
Corporate Office Address:
Fortiva Financial LLC
5 Concourse Parkway
Atlanta,
Georgia
30328
United States
Other Info (opening hours):
Mailing Address:
P.O.Box 105555,
Atlanta,
Georgia 30348-5555
Summary of Fortiva Customer Service Calls
2.4K
TOTAL
CALLS
CALLS
07:22
AVG CALL
DURATION
DURATION
36%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Fortiva?
Payments and Charges Question:
- “Dual payment was made”
- “I am getting a bill after like 2 years ? I have paid everything off a very long time ago?”
- “Trying to make a payment . It says your circuits are busy for the last 3 days”
Cards Question:
- “To pay my credit card”
- “I don't have my card with me to pay my bill”
- “Credit card”
Account Question:
- “Account information”
- “Close account”
- “Balance”
Request for Information Question:
- “About my credit card”
- “To find out about an increase in my loan.”
- “Status of the mailing of a credit card”
Activation/ Cancellation Question:
- “To cancel loan”
- “I canceled my card and to see why charges come out in January”
- “Cancellation”
Product/ Service Question:
- “Because your app doesn't work and I have to call you to pay my damn bill”
- “Broken lounge chair”
- “All your numbers are disconnecte why don't you activate my credit card.... this is not professional at all”
Shipping and Delivery Question:
- “Got approved and never received card”
- “Have not received my new credit card”
- “Wrong bed size”
Employment Question:
- “Pay off credit card”
- “Trying to find payoff for my account”
- “Payoff”
Staff Question:
- “Customer service”
- “Speak. To cust service”
- “For appliance service number”
Website/ Application Question:
- “Approved application”
- “Trying to do a application”
- “Application”
Refund Question:
- “Refund”
Return/ Replace Question:
- “Never recieved my replacement card”
- “Trying to return merchandise”
- “Replace”
Other Question:
- “Paiment”
- “Pre approved revoked”
- “Notify loss of income and enrollment in National Debt Relief Program”
About
Fortiva is ranked 49 out of 189 in Cards category
Area Served
USA
Payment Methods
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Fortiva